Returns & Exchanges
At Quantum Technology, we want to ensure you are completely satisfied with your high-performance gear. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all electronics in their original condition.
Return Process
- 1.Initiate Return Request
Log into your Quantum account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your package, ensuring any old shipping labels are completely covered or removed.
- 4.Quality Inspection and Refund
Once our technicians verify the device's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.